Data Transfer Limitations

SDC's mission is to provide reasonably-priced services that provide our customers with a high-quality & high-speed connection. To help with this, and to help limit abuse of our service to the detriment of other customers, SDC imposes data transfer limitations to our broadband services.

Current monthly transfer limits are listed below by service level. Transfer months are synchronized with the service's invoice day.

IMPORTANT:The above transfer limitations are soft limits. This means that there is nothing preventing you from exceeding these limits. As an example: You can use 250 GB over the course of a month with the 3M Individual Wireless service without additional charges. However, usage above the 250 GB will be billed at $0.05 per GB for each GB above the soft-limit. The actual charge for usage above the soft-limit depends on the service level.

To help customers stay informed of their usage, SDC will monitor total data transfer and send an email notification to the customer email address on file when the service approaches the soft limit. We also provide customers with a webpage to monitor their usage statistics . This page can be accessed by SDC broadband customers from our Members website.

Here is some guidance on how much data different streaming and gaming activities may use. Your streaming platform may provide more guidance for your specific activities.

NetFlix: See https://help.netflix.com/en/node/87

Amazon Prime: We haven't found anything publicly disclosed by Amazon regarding Prime data usage statistics. However, Amazon Prime Video users across multiple online sources have approximated the following:

• 480p ‘Good’ quality = 700MB-900MB/hour
• 1080p ‘Better’ quality = 2GB/hour
• 4k Ultra HD “Best” quality = 6GB-7GB/hour